As part of the HRger project at GRAWE osiguranje a.d.o. Belgradwhere we are working on establishing the HR function, we have once again confirmed what practice consistently shows – middle management is one of the key factors in successful leadership, growth, and team development..
No matter how well HR processes are set up, their true value becomes evident in the day-to-day work of teams. This is precisely where “people” managers play a central role – those who connect the business, HR, and employees, and who shape the everyday work experience within the organization.
That is why, within the HRger project, we conducted a training dedicated to their role, with a focus on the bigger picture – managers’ responsibility in people processes and their contribution to employee development, engagement, and retention.
An empowered middle management means a stronger organization as a whole. Because HR does not live in procedures and documents, but in everyday behaviors, decisions, and the way people are led.
This is exactly why the development of the HR function at GRAWE Insurance also includes systematic work with “people” managers – those who turn strategy into practice.
